Privacy Policy隐私政策

Last updated: August 2026最后更新：2026 年 8 月

1. Information we collect1. 我们收集的信息

When you submit an assessment request, we may collect your name, contact details, disease information, treatment history, and any medical records or reports you choose to upload.当您提交评估需求时，我们可能收集您的称呼、联系方式、疾病信息、治疗史，以及您主动上传的病历或检查报告。

2. How we use your information2. 信息的使用

Your information is used solely to provide care-navigation services: matching hospitals and specialists, preparing records, and coordinating appointments. We do not sell your personal or medical information.您的信息仅用于提供就医导航服务：匹配医院与专家、整理病历、协调就诊。我们不会出售您的个人或医疗信息。

3. Website access analytics3. 网站访问统计

To operate and protect the site, we record a limited server access log: time, page, referrer domain, device category, IP address and approximate region inferred from the IP. Access records are retained for 180 days and are available only to authorized operations staff for reporting, security and service improvement.为保障网站运行与安全，我们会记录必要的服务器访问日志：访问时间、页面、来源域名、设备类别、IP 地址及由 IP 推断的粗略地区。访问记录默认保留 180 天，仅向经授权的运营人员用于报表、安全排查和服务改进。

4. Medical record transmission & cross-border data4. 病历传输与境外数据合规

For overseas patients, medical records may be transmitted between you, our coordinators and Chinese medical institutions. We transmit only the minimum information necessary, and handle cross-border data in compliance with applicable laws and regulations.针对境外患者，病历可能在您、我们的协调人员与国内医疗机构之间传输。我们仅传输必要的最少量信息，并依法依规处理跨境数据。

5. Data security5. 数据安全

We apply reasonable technical and organizational safeguards to protect your information against unauthorized access, disclosure or loss.我们采取合理的技术与组织措施，防止您的信息被未经授权访问、泄露或丢失。

6. Your rights6. 您的权利

You may request access to, correction of, or deletion of your personal information at any time by contacting us.您可随时联系我们，请求查阅、更正或删除您的个人信息。

7. Contact us7. 联系我们

For privacy-related questions, please reach us through the contact page.如有隐私相关问题，请通过咨询入口联系我们。